Acme Corp runs an 850-device Apple fleet across offices in New York, London, and Singapore. Like many fast-growing firms in financial services, their IT team of four was responsible for keeping every Mac secure and compliant — but had no reliable way to ensure applications were kept up to date.

The team had tried scripting updates through their MDM, but patching cadences were inconsistent, user-facing prompts were confusing, and employees routinely deferred updates until they caused problems. By the time their annual security audit arrived, over 40% of devices had at least one application running a version with a known CVE.

"We were spending hours every month manually chasing down outdated Zoom, Chrome, and Slack installs," said Jamie Chen, IT Manager at Acme Corp. "We needed something that would just handle it — without disrupting people mid-meeting."

THE SOLUTION

Acme Corp deployed Zappl across their entire macOS fleet within a week. Using Zappl's Blueprint system, the IT team defined exactly which applications required updates, set deferral windows that respected business hours, and configured deadline enforcement for high-priority security patches — all without writing a single line of code.

Because Zappl sources updates directly from vendors, employees received the same builds they would have downloaded themselves — just automatically, and on time. The built-in Self Service interface let users choose when to update within IT-defined windows, reducing friction and eliminating the "I'll do it later" loop entirely.

The IT team used Zappl's compliance dashboard to track patch status across all 850 devices in real time, generating audit-ready reports in minutes rather than days.

"Zappl turned application compliance from our biggest audit headache into a non-issue. Our users barely noticed the change — which is exactly what we wanted. Updates just happen, on time, every time."

IT Manager — Acme Corp

How Acme Corp. transformed app compliance with Zappl.